Digital Workplace Specialist

Digital Workplace Specialist vacancy for our Lausanne based client in the Energy sector. Your tasks: Handle complex incidents escalated from Level 1 and Level 2 support, including large-scale system issues and operating system malfunctions. Perform root cause analysis using logs, crash dumps and other technical data to identify recurring issues and underlying causes. Provide ongoing support for end-user computing services, including on-site assistance where required. Support the deployment of a…