Assoc Tech Field Eng - Canberra ACT

What success looks like in this role: Provide hands-on support for desktops, laptops, monitors, software and peripherals . Install, maintain, troubleshoot and repair IT equipment and devices. Complete basic installs, moves, adds and changes (IMAC) across customer environments. Assist with network, server, device and application testing . Manage incidents and service requests, ensuring SLA targets and ticket updates are met. Deliver a positive customer experience through timely and professional …