Reservations Agent - Casual

Job Description Handle all incoming reservations via phone, email, and online channels — with speed, style, and accuracy. Manage room allocations, rate codes, and special requests in our property management system (PMS). Be a pro at upselling room types and packages that match the guest’s vibe and trip purpose. Work closely with the Front Office, Sales, and Revenue teams to maximize occupancy and revenue. Ensure all booking details are spot-on — from names and dates to preferences and payment i…