Front Desk Executive cum Patient Counsellor

Daily coordination with consultant / clinic head basis of the treatment advised by them. Helps patient to understand the value of treatment (Convincing patient to commit to treatment) Explain the tariff of the respective procedures/investigations to patients in detail and upselling the packages Maintain counselor reports daily (Advice, Conversion and Patient-wise data). Coordinating with finance department (Invoices, Getting Discount Approval, Billing). Establishing a tone of empathy that helps…