Asst. Manager - Service

Key Result Areas: Service business parameters. Customer satisfaction. Warranty disbursement. Mentoring dealers, training customers & operators. Organizational imperatives. Job Profile: The incumbent will report to the Service Head of the branch location. The incumbent would be responsible for the following: Service Business Parameters: Ensuring timely service delivery and adherence to service level agreements (SLAs) through Dealers. Managing product/service and service delivery parameters as pe…