Low Code Engineer (ITSM / Jira Service Management)

Role Overview We are looking for an experienced ITSM / Jira Service Management Implementation Engineer to support the design, implementation and migration of a new ITSM platform on Company Jira Service Management (JSM). The role will focus on modernising the current ITSM environment rather than performing a like-for-like migration. The successful candidate will help redesign service-management workflows, implement automation, and integrate JSM with SHIP-HAT Jira, Confluence, GitLab and other en…