Logistics Customer Service Representative

Forward Air is seeking a Customer Service Representative to support our fast-paced transportation and warehousing network. In this role, you’ll be the primary point of contact for customers shipping expedited LTL, intermodal, final mile, and truckload freight across North America. You’ll handle booking, tracking, and resolving shipment issues while maintaining accurate system records. Working closely with operations and drivers, you’ll ensure safe, on-time deliveries and uphold our performance-…