Operations Analyst

Description About the Role: Join our growing back-office team supporting a leading technology client! In this entry-level role, you'll play a vital part in ensuring customer satisfaction by investigating and resolving complaints. You'll be responsible for handling escalations, researching issues, and providing solutions to customer concerns, all while gaining valuable experience in customer service and operations. If you're empathetic, detail-oriented, and eager to learn, this is a fantastic op…