Client Support Analyst I

Description As a Client Support Analyst I, you will play a crucial role in ensuring client satisfaction by providing exceptional support. You will be the first point of contact for clients seeking assistance, and your ability to troubleshoot issues and communicate effectively will be key to your success in this role. Responsibilities Provide first-level support to clients via phone, email, and chat. Troubleshoot and resolve client issues in a timely manner. Document and track client interaction…