Strategic Client Success & Support — B2B SaaS (English/Spanish)

Didit is seeking a proactive Customer Success professional in Barcelona to own client relationships, guide verification flows, and drive retention. You will serve as the bridge between our technology and client needs, resolving complex queries with precision and advocating for customers across product and engineering teams. You'll be at the heart of onboarding, ensuring customers nail their first steps on the platform and uncover expansion opportunities, while surfacing churn risks to the sales…