Descripción
Looking for a flexible part-time job alongside your studies or other commitments? Join Assessio's Global Support team and gain valuable experience in customer support, HR technology, and digital assessment solutions.At Assessio, we believe in ZERO TALENT WASTE – helping organizations identify, develop, and make the most of people's potential.We're looking for a proactive, service-minded, and Dutch-speaking Customer Support Agent to join our Global Support team on a part-time basis.Whether you're a university student looking to gain professional experience or someone seeking a long-term part-time opportunity, this could be a great fit.About the RoleAs a Part-Time Customer Support Agent at Assessio, you'll play an important role in delivering an excellent customer experience to our international clients.You'll be part of our Global Support team, working closely with supportive, motivated colleagues who enjoy collaborating, sharing knowledge, and having fun together.Your main responsibility will be to help customers navigate our digital platforms, answer questions, and resolve issues efficiently and professionally.You'll receive training in our products, systems, and support processes, giving you the opportunity to build valuable skills in customer service, HR technology, and SaaS-based solutions.Working Hours & Availability Part-time position: 20 hours per week Fixed working hours: Thursdays and Fridays, 13:00–17:30 Remaining 11 hours scheduled flexibly by agreement We're looking for someone interested in a long-term opportunity Based in Stockholm or Amsterdam Your Responsibilities Provide professional and friendly customer support via email and phone Respond to customer inquiries in Dutch and English Troubleshoot issues and guide customers through our digital platforms and assessment tools Manage and follow up on support tickets to ensure timely resolutions Collaborate with internal teams to resolve customer questions Assist customers with questions related to assess