Helpdesk Transformation Lead — Gen AI & Ops-Tech

A government department in Singapore is seeking to improve its helpdesk system by leveraging new technologies. The role involves supervising a team in the implementation of a modern helpdesk system, conducting data analysis, and improving service delivery. Applicants should have a minimum of 9 years of experience, preferably with a CA certification and an interest in Ops-Tech. Strong analytical and communication skills are essential for success in this position. J-18808-Ljbffr