Engineering Manager, AI-Powered Customer Ops

Cover Genius in Sydney is seeking an Engineering Manager to lead the Customer Operations software stack. You will guide a team of 2–4 engineers, shape technical direction, and deliver scalable services like the Claims Portal and chatbot. You will mentor engineers, drive high-quality coding, and collaborate with Product, Infrastructure, Data & AI to push an AI-first roadmap and measurable improvements in insurance operations. J-18808-Ljbffr