Head of Security Operations & Client Excellence

Highland Security Services & Investigation Pte. Ltd. is seeking an experienced Senior Operations Manager to oversee daily security operations, supervise a multi-site team of operations managers, supervisors, and security officers, and deploy personnel to client sites based on operational needs. You will monitor staffing, conduct site inspections, maintain client relationships, handle feedback and incidents, ensure compliance with MOM and PWM, and help streamline procedures and reporting while J…