Global eCommerce CRM Administrator – Customer Experience Product Owner

Job Description In this Role, Your Responsibilities Will Be: Own day ‑ to ‑ day administration and operational stability of Salesforce CRM and eCommerce ‑ related configurations Act as the primary administrator for users, roles, permissions, markets, experience settings, and access controls Capture, synthesise, and analyse Voice of Customer insights from customers, Sales, and Service across CRM and eCommerce journeys Translate insights into clear problem statements, priorities, and recommendati…