QE Technical Lead – Contact Center Platforms, Automation & Amazon Connect

QE Technical Lead – Contact Center Platforms, Automation & Amazon Connect Location: Toronto, ON Work Mode: 4 days hybrid Skill Required: Expertise in QE with Contact Center platforms. IVR/Routing Automation using Cyara, Hammer etc. Automation testing across UI & APIs (Selenium, Postman, Karate etc- any of them). Agent Desktop Automation. Java core. Provide technical leadership for maintenance releases, enhancements, and ongoing support activities. Familiarity with tools like Bitbucket/Git, JIRA…