Customer Success Leader: Grow Retention & Expansion

Pillar in Barcelona seeks a Head of Customer Success who loves building teams and delivering real value to customers. You will own retention, expansion, and the customer journey after sign-off, shaping a measurable engine for growth. You will lead CS managers, collaborate with Sales, Support and Product, and use data to improve NRR, reduce churn, and drive revenue. Fluency in Italian English, Spanish a plus; relocate to Barcelona is expected. J-18808-Ljbffr