Head of Customer Success — Remote AI Docs

Ethos is seeking experienced heads of customer success to help train a language model on professional documents, spreadsheets, and slide decks. You will lead CS or support operations, owning health-score models and renewal forecasting, and translate data into polished quarterly business reviews. This fully remote, part-time role offers $70/hour for 5-20 hours per week, with an ASAP start. You will collaborate with founders and investors to shape customer outcomes and operational playbooks for J…