Descripción
Saab is a place where teamwork makes things fly. Literally. Join us and experience our supportive and friendly workplace. Head of Business IT Support ServicesWe are looking for a leader to take responsibility for Business IT Support Services, a key capability area within our Aeronautics IT organization.The area provides close-to-business IT support, red environment support, asset management, IT service management and tailored business solutions that enable efficient day-to-day operations. Working closely with Group IT and other areas, the organization connects common IT services with the specific needs of our business and provides support to our global operations and locations.As Head of Business IT Support Services, you will set the direction and drive the continued development of these capabilities, with a strong focus on business needs, service quality and user experience. A key part of the role is to make IT services easier to understand and consume, while ensuring that business-specific requirements are effectively addressed.The role combines operational responsibility with service development and transformation. You will drive improvements in business-facing support, ITSM processes, asset lifecycle management and tailored business solutions, while strengthening the interfaces between the business, our IT organization and Group IT.You will lead through other leaders and work closely with stakeholders across the business to understand current and future needs, improve service delivery and support the continued growth and digitalization of the business.In this role, you will Ensure high-quality, business-oriented IT support and local service delivery. Strengthen the interface between the business, our organization and Group IT. Drive the development and adoption of effective ITSM processes and ways of working. Ensure effective lifecycle management of IT assets and related services. Manage and develop tailored IT solutions supporting business needs not covered by