Application Support Specialist - Intermediate

Job Title: Application Support Specialist - Intermediate Location: Toronto, Ontario Work Model: Onsite Duration: 8 months Extension: 1 Time 2 Non-bilingual agents and 2 Bilingual agents Must Haves Demonstrated prior experience in a help desk role, supporting end users in resolving IT or website related issues Demonstrated experience working with Interactive Voice Response (IVR) software and digital tools to track inquiries Demonstrated experience with providing support for a digital system or w…