Tier 1 Service Desk Technician

Tier 1 Service Desk Technician Job Description Join a large Oregon-based healthcare system as a Tier 1 Service Desk Technician, providing front-line technical support during a major migration from Citrix to Island Enterprise Browser. In this fully remote role, you will manage a steady queue of submitted tickets, handle soft phone callsprimarily outboundand deliver exceptional customer service to clinical and administrative users. You will play a key role in ensuring a smooth transition to new t…