German Customer Service Team Lead – Barcelona (Hybrid)

Quince in Barcelona is seeking a German‑bilingual Customer Service Team Manager to build and lead our founding German CX team, based in Barcelona on a hybrid schedule. This hands‑on leadership role hires, coaches, and develops frontline German‑speaking agents while collaborating across our global CX organization. You will drive measurable business and customer impact by embedding operational rigor, translating data into action, and using technology to continuously improve performance in a J-188…