Customer Insight Analyst

Description The Customer Insight Analyst plays a key role in bringing the voice of the customer into decision-making across Motability Operations. Working across the Voice of Customer (VoC) programme, you will combine data analysis and customer research to generate actionable insights that inform business decisions, improve customer experience, and support commercial outcomes. As part of a collaborative Customer Insights & Analytics team, you will partner with Customer Experience (CX), Product,…