Service Delivery Manager

Job Title : Service Delivery Manager Experience : 10 Years Location : Bangalore Work Mode : Onsite (5 Days) Responsibilities: · Own end-to-end delivery of Oracle Fusion application services · Act as primary contact for client stakeholders for service performance · Oversee incident, problem, and change management · Monitor SLA adherence, produce performance dashboards, and ensure governance compliance · Drive service improvements, resource allocation, and escalation management · Coordinate offsh…