CRM Executive

We're looking for a proactive and detail-oriented CRM Executive to join our Retention team within the Automations & Journeys team. You'll support the planning, build, execution and optimisation of automated CRM journeys across Email, Direct Mail and SMS, ensuring they're engaging, customer-first, and aligned with both trade and brand goals. From briefing and workflow management to building, QA, scheduling, monitoring and performance analysis, you'll play a hands-on role throughout the full auto…