Descripción
Overview As a Critical Environment CMMS Technician, you will support the operational integrity of Microsoft’s datacenters by managing maintenance systems, coordinating vendors, supporting procurement activities, and ensuring compliance with maintenance and operational standards. You will serve as the primary owner of the Computerized Maintenance Management System (CMMS), ensuring preventive and corrective maintenance activities are accurately scheduled, tracked, documented, and completed. Working closely with technicians, operations teams, and external vendors, you will help maintain accurate asset data, work orders, purchase orders, maintenance plans, and compliance records. Microsoft’s Cloud Operations & Innovation (CO+I) team powers the infrastructure behind services such as Azure, Microsoft 365, Xbox, OneDrive, and Bing. Our global portfolio spans more than 400 datacenters across 32 countries, supporting billions of customers and millions of businesses worldwide. At Microsoft, we embrace a growth mindset, value collaboration, and are committed to empowering every person and every organization on the planet to achieve more. Responsibilities Build, manage, and maintain Planned Preventive Maintenance (PPM) schedules within the CMMS, ensuring alignment with Critical Environment standards. Serve as the primary point of contact for CMMS-related support, guidance, and issue resolution. Provide training and support to operational teams on CMMS processes, standards, and best practices. Ensure consistent CMMS utilization and data management practices across the campus. Monitor system performance, data quality, compliance, and maintenance record accuracy. Generate and communicate CMMS performance metrics and KPIs to Datacenter management. Identify compliance risks, process gaps, and opportunities for operational improvement. Analyse maintenance and asset data to identify trends, risks, and optimisation opportunities. Develop and maintain maintenance plans and task schedule