Service Desk Analyst

TEKsystems is in search of a Level 1 IT Support Help Desk Technician to support one of our healthcare clients. This is a long-term opportunity, offering hands-on experience and career development in a collaborative environment. This position is 100% onsite in Louisville, KY. Key Responsibilities Provide phone-based technical support to internal employees Remotely troubleshoot and resolve issues on users PCs Manage and resolve tickets using a ticketing system Perform password resets and account …