Italian Technical CSM — AI SaaS, Equity & Onsite Barcelona

fonio seeks a Technical Customer Success Manager for the Italian market, based on-site in Barcelona. The role focuses on owning customer success, retention, and expansion through proactive engagement and effective setup of AI agent workflows with SMB clients. You will coordinate with developers for advanced setups, run regular check-ins, and work from clear playbooks while considering relocation to Vienna for 1–2 months initially. J-18808-Ljbffr