Interim Head of CRM & Loyalty, Retail

The Company is seeking a Head of CRM and Loyalty to lead the next chapter of customer engagement for its multi-brand retail portfolio. The successful candidate will have the opportunity to take the established CRM and loyalty function into a new phase, with a focus on driving commercial impact and supporting international growth plans. Responsibilities include leading the CRM and loyalty strategy, coaching a specialist team, evolving loyalty programs to enhance customer value, and using data in…