Operations Controller

ABOUT THE ROLE Operations Controller, 24/7 Operations Center. A large auto manufacturer is hiring Operations Controllers for its 24/7 operations center. You help drivers and passengers when their vehicle is stuck or disabled, using live vehicle data, remote diagnostics and remote commands. You speak with occupants in real time during stressful moments, including collisions, and work closely with the emergency response and customer support teams. WHAT YOU WILL DO Take escalated breakdown and inc…