Helpdesk Operator

Helpdesk Operator We are looking for an organised and customer-focused Helpdesk Operator to support facilities management services within a hospital environment. You will manage incoming service requests, coordinate engineers and subcontractors, and ensure jobs are completed efficiently and within agreed service levels. Key Responsibilities Log reactive maintenance requests received by email and telephone. Prioritise urgent jobs and allocate work to engineers and subcontractors. Arrange subcont…