Director of Guest Experience

Description The Director of Guest Experience is a key ambassador of The Ritz-Carlton Melbourne's legendary service culture, championing the Gold Standards and bringing to life the brand's commitment to creating unforgettable and meaningful guest experiences. This leadership role is responsible for cultivating a culture of excellence, empowering our Ladies and Gentlemen to deliver personalised, intuitive service that reflects the sophistication and warmth synonymous with The Ritz-Carlton. Overse…