Descripción
Working in Planning & Customer Service About us page of Van der Helm Logistics You hold the logistics puzzle together In Planning and Customer Service, you are at the heart of the operation. You ensure information reaches the right place, keep customers informed, and coordinate with colleagues and partners to ensure logistics processes run as smoothly as possible. Logistics Account Coordinator Fulfilment As a Logistics Account Coordinator Fulfilment, you are the link between the customer and operations. You monitor agreements, coordinate activities with the warehouse, and ensure customers always know what to expect. As a Customer Service Representative, you are the point of contact for customers and ensure that questions are resolved quickly and effectively. You coordinate daily with colleagues and keep customers informed about their logistics processes. Logistics Administrative Assistant As a Logistics Administrative Assistant, you ensure that data, documents, and agreements are correct. With your accuracy and oversight, you support operations and help logistics processes run smoothly. The connecting link In many roles within Planning and Customer Service, you are the one who brings different worlds together. You communicate with customers while simultaneously coordinating with drivers, warehouse colleagues, forwarders, or external logistics partners. Resolving a problem effectively when it does occur is just as important. Our core values At Van der Helm, we believe that logistics is people's work. Our culture is built on pragmatism, personal attention, and the drive to get a little better every day. You can see this reflected in how we collaborate, how we interact with customers, and how we treat each other. These five core values form the foundation of everything we do: Customer focus, Quality, Responsibility, Collaboration and Balance Our offices Van der Helm operates from three strategically located sites ...