Senior Help Desk Technician II - ITIL & Training Lead

Contact Government Services is seeking a Senior Help Desk Technician II for full-time employment in the Help Desk department. You will support end users, install software/hardware, manage user accounts, and create procedural documentation. The role emphasizes ITIL practices, incident logging, and proactive reporting, with opportunities to train staff and set up conference rooms for events. CGS offers solid benefits and a path for growth. J-18808-Ljbffr