Senior Service Desk Analyst

Job Description Location: Manchester Contract Type: Permanent, Full Time Working Style: Birstall Working Pattern: 7.5-hour shift between 7am – 7pm Are you ready to take your IT career to the next level? As a Senior Service Desk Analyst , you’ll be integral to our IT support team, driving performance, mentoring colleagues, and delivering exceptional service to our customers. What You’ll Be Doing: Lead & Support – Coach and develop analysts to ensure a consistently outstanding customer experience…