Senior Consultant /Assistant Manager - Customer Transformation

Your contribution to KPMG * Lead workstreams within Salesforce-enabled customer transformation programmes, from discovery and design through implementation and adoption. * Analyse customer journeys, CRM processes, translating business needs into clear functional requirements and scalable solution concepts. * Facilitate client workshops and align business, technology and implementation stakeholders on target processes and priorities. * Support the design of Salesforce solutions across Sales Cl…