L2 Support Engineer: Banking IT & Apps

KRIS INFOTECH PTE. LTD. seeks an experienced L2 Support professional for the Singapore branch. The role focuses on responding to user queries with a service mindset, providing both technical and non-technical assistance, and maintaining professional communication with users, tech teams, and senior management. The candidate should balance IT skills with business soft skills, report incidents with impact analysis and workaround steps, and collaborate across internal and external teams to solve J-…