IT Help Desk Analyst

Job Description Job Description This position is for an IT Field Tech of a restaurant franchise that assists in installing and supporting networks in 198 locations in nine states and reports to the Director of IT. Roles and Responsibilities: Support the NCR Aloha POS systems. Support users and restaurant locations (our customers) via the phone, remotely accessing user/restaurant workstations with LogMeIn, and onsite visits. Repair and upgrade computers and laptops as needed. Build and deploy ne…