Front Desk Supervisor

JOB OVERVIEW: Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures. DUTIES AND RESPONSIBILITIES: Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc. Monitor performance and recommend corrective or disciplinary action. Alert managemen…