Customer Service Advisor Inbound

Our Inbound Customer Service Advisors are an integral part to the ‘Responsive Maintenance’ arm at Ian Williams, and we are looking for an additional team member to join our growing team. As an Inbound Customer Service Advisor, you are part of the National Helpdesk (iwhub), and you’ll enjoy the dynamics of working within a fast paced and sometimes pressurised environment, working to SLAs and KPIs. You will have a real impact working in the Helpdesk by providing the best customer service possible…