Global Customer Service Lead – Remote Growth & Excellence

IATA Consulting

Madrid, Comunidad de Madrid60000 - 90000📅 7/11/2026

Descripción

IATA Consulting in Madrid seeks a seasoned Customer Service and Sales leader to head a multicultural team and deliver outstanding service to airlines, travel and cargo partners. Bring 7–10 years in international customer service and sales, strong leadership, and fluency in English; Arabic or French is a plus. You will plan capacity, monitor KPIs, and drive improvements. SAP, Salesforce CRM and Microsoft tools are essential. J-18808-Ljbffr

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