Support and Services Manager

Job Description Job Description Professional Services Manager (PSM) Oversee the delivery of expert services: consulting, implementation, and technical support. Act as the bridge between a company’s internal teams and its customers, ensuring projects are completed on time, within budget, and to the client's satisfaction. Core Responsibilities Service Delivery & Project Management: Monitor key performance indicators (KPIs) like response times, resolution rates, and project milestones. Oversee the…