TCS IS Hiring for SD

Virtual Drive Drive Date- 17-Sep-26 Location- Chennai EXP-2-5 yrs Skill-SD Responsibilities Serve as the first point of contact for all IT service requests and incidents via phone, email, or ticketing system Provide Level 1 support for hardware, software, network, and application issues Log, categorize, and prioritize incidents and service requests in the ticketing system Troubleshoot and resolve common technical issues in a timely manner Escalate complex incidents to Level 2/3 support teams as…