Customer Care Champion

Role Overview : Acting as the primary interface between our internal and external customers you will be based in Otisline but will have the flexibility and ability to upskill into other areas of the customer service center. On a typical day you will: Receive and adjudicate emergency break down calls. Ensure all customer and mechanic questions are dealt with promptly and efficiently Ensure that our Otis Business Systems are updated with specific, accurate information What you will need to be suc…