Manager, Service Management

THE ROLE We are seeking a proactive and outcomes-focused Manager, Service Management to oversee the performance, governance, and continuous improvement of our Managed Service Provider (MSP) and service management practice. This position plays a critical role in overseeing the performance and governance of our Managed Service Provider (MSP), ensuring the delivery of resilient and reliable IT services including O365, workloads hosted on Google Cloud Platform, third-party cloud systems, infrastruc…