Front Desk Supervisor

Location: Hilton Garden Inn/Homewood Suites San Diego Downtown/Bayside Life as a Lead Front Office Supervisor: Guest Experience & Service Serve as the first point of escalation for guest concerns, service recovery, and special requests. Ensure a consistently welcoming, professional, and hospitable guest experience. Proactively identify opportunities to enhance guest satisfaction and loyalty. Handle VIP arrivals, distressed guests, and special accommodations with discretion and care. Front Desk …