Senior Cloud & ERP Support Engineer | Incident Lead

Ingram Micro, Inc. is seeking a Senior Technical Support Engineer to act as a technical authority for complex customer challenges across Azure, AWS, and ERP-integrated environments. You will own escalations, lead incident response, diagnose outages, and drive long-term improvements. You will collaborate with Engineering, Product, and vendor teams while mentoring junior engineers and improving support processes in a fast-paced, global setting. J-18808-Ljbffr