French-Speaking Customer Expert - Remote from Greece

What you will do Deliver exceptional customer service. Perform troubleshooting. Call, collect and analyze customer feedback. Escalate cases when necessary and follow up to guarantee customer satisfaction. Show empathy and professionalism in every interaction, whether written or verbal. Manage customers and support them with a premium experience. Collaborate with internal teams to resolve cases quickly and efficiently. Consistently meet performance targets and quality standards. What you will br…