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Vice President, Fraud & Customer Care - Retail Banking

UOB

Singapore1440 - 2160📅 7/11/2026

Descripción

1011 United Overseas Bank Ltd is seeking a senior leader to oversee fraud case resolution and customer compensation appeals. The role includes supervising investigations, ensuring policy-compliant decisions, and maintaining compliant customer communications. You will train the team, track KPIs, and escalate complex cases while maintaining a customer-first approach during challenging fraud scenarios. J-18808-Ljbffr
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