3rd Line Lead Support Engineer

Salary: £52,000 - 57,000 per year Requirements: Experience operating comfortably at senior 3rd Line level Strong troubleshooting and root-cause analysis skills Experience handling technical escalations and major incidents Ability to take ownership when problems become complex Strong infrastructure knowledge across Microsoft-focused MSP and private-cloud environments Strong experience with Windows Server, Active Directory, Group Policy, DNS and DHCP Experience with Microsoft 365, including Entra…